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Item #: 120244
Usually ships in 7-10 business days.
Estimated Delivery TimeProduct SKU: dim-CFP3811GB
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Dimplex North America Limited is the world leader in electric heating, offering a wide range of residential, commercial and industrial products. The company’s commitment to innovation has fostered outstanding product development and design excellence.
Dimplex North America Limited is a member of the Glen Dimplex Group of companies of Dublin, Ireland. The Glen Dimplex Group employs over 8,500 people worldwide with sales in excess of $3.0 billion.
In 1991, Dimplex North America entered the North American market by acquiring several leading electric heating brands – Electromode, Sentinel, Chromalox and Westcan.
New product development has long been a hallmark of Dimplex North America. Recent innovations include: the patented electric flame technology - the company made history in the fireplace industry when it developed and produced the first electric fireplace with a truly realistic “wood burning’ flame effect in 1995. The company has since been granted 87 patents covering various areas of electric flame technology and 37 more are pending.
Stoves, fireplaces and specialty fireplaces are sold throughout North America under the Dimplex®, Symphony® and electraflame® brand names for consumers and under OptiFlame® for builders.
Dimplex North America is headquartered in a newly expanded 200,000 square foot manufacturing and distribution facility located in Cambridge, Ontario. To service the company's customer base throughout the United States Dimplex operates a 130,000 square foot distribution facility located in Indianapolis, Indiana and a 15,000 square foot warehouse in Vancouver, Washington.
Product Warranty
If you have specific questions about this product’s guarantee, please contact our Customer Service department.Returns & Exchanges
We are committed to your satisfaction first and foremost, and we want to help you have the best possible shopping experience. If you need to return or exchange this item, please contact us as soon as possible after receipt of your purchase. • Returns are accepted for 30 days from purchase according to vendor discretion for reasons other than damage and may be subject to a restocking fee, if eligible for return. • Items must be returned in unused, new and resalable condition and in their original packaging. • We issue a credit upon proof of return shipping and inspection of the item less any applicable restocking fee, return shipping costs, and ship costs included in the product price like “Free” Shipping. If exchanging for another item of same or greater value, the restocking fee may be waived. • Products that were made to order, assembled, modified or excluded for return by manufacturers cannot be returned. Our Customer Service department will be pleased to assist you with questions about returning or exchanging this product.
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